These programs split up the download into several parts, causing your limit to be exceeded before the download is finished. Please note: we discourage the use of download managers or download accelerators (such as “Download Accelerator Plus”). We suggest downloading to a computer first then transfer to your mobile device. ZIP files cannot be downloaded directly to a mobile device unless you have an application that can unzip them. Full album downloads are contained in a single-file zip archive. You have 3 tries to complete each download. Please save this email if you need to access your files again. You'll also get an email a few minutes later with the same link. If you order included digital items, you'll get a download link on on the confirmation page after checkout. We're usually in the office Monday through Friday.

There might be a delay if you email or call outside of normal business hours. We'll get back to you as quickly as possible. You will be able to track the shipping status of your package at Do You Have Questions or Need More Info?Į-mail: email goes to everyone in the office. USA orders will include a delivery confirmation tracking number. You'll receive a shipping confirmation e-mail from us after your order has been shipped. Depending on your country’s policies, you may have to pay import tax on some items. Customs forms will be marked with the actual value of the items in your order. All international orders will be shipped ship via USPS Air Mail. Transit time can vary from 7-21 business days depending on the destination country. Shipping costs are calculated in realtime by USPS based on the total weight of your order. Vinyl and posters are shipped separate from other items and will go via USPS Media Mail which can take 5-10 days. or less will ship via USPS First Class Mail. Transit time is usually 3-7 business days. Orders placed after 1pm will be shipped the next business day. Orders placed before 1pm (Central Time) are usually be shipped the same day.

You'll have 3 tries or 60 days after your purchase date to download the album.Īll orders are shipped from Champaign, IL. It's probably easier to download to a computer first then transfer to your phone or device. If you're downloading to a phone or iOS device (iPhone, iPad), you must have an app to unzip the file before you can transfer these to your music app. This zip file can be unzipped and transferred to iTunes from your computer desktop. You'll also get an email with the download link and log-in info to access your downloads. The downloaded zip files contain a folder with MP3s of the entire album and a jpeg of the cover art. You'll get a download link on the confirmation page after check out. With Chris Dye, Todd Pertll, Margo Timmins Performed by Britton Beisenherz, Jim Fredley, Roberto Sanchez, Greg Vanderpool

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